Financial Sales and Service Officer

Employer: Astra North Infoteck Inc.

Location: Toronto, Ontario

Salary: $10,000.00 monthly

Job Description Salesforce Functional Lead (Financial Services Cloud) Location: Toronto, ON Work Model: Hybrid (4 days onsite per week) Interview Process: Final round conducted in person Overview We are seeking a Senior Salesforce Functional Lead to join a large-scale enterprise CRM transformation program within the financial services industry. This role will support one of the largest Salesforce Financial Services Cloud environments in Canada and play a key role in delivering innovative, customer-focused solutions across multiple business lines. The ideal candidate is a strategic thinker with deep Salesforce expertise, strong business acumen, and proven experience leading enterprise-scale Salesforce initiatives within highly regulated environments. Key Responsibilities Business Engagement & Requirements Leadership Partner closely with business stakeholders to understand customer journeys, business processes, and operational requirements. Lead discovery workshops, solution sessions, an