Customer Service Manager - Retail

Employer: Pacwest

Location: Edmonton, Alberta

Salary: $44.00 to $47.00 hourly (to be negotiated)

Languages: English Education: Bachelor's degree Experience: 2 years to less than 3 years Work setting: Retail/wholesale establishment/distribution centre Tasks: Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Resolve issues that may arise, including customer requests, complaints and supply shortages Computer and technology knowledge: Word processing software Security and safety: Criminal record check Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail Personal suitability: Collaborative. Goal-oriented. Hardworking. Integrity. Positive attitude. Proactive. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Interpersonal awareness. Judgement. Organized. Team player. Patience. Resourcefulness Health benefits: Dental plan. Health care plan Financial benefits: Registered Retirement Savings Plan (